Privacy Policy
Last updated: September 5, 2025
Illinois Commercial Energy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our commercial energy brokerage services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (phone, email, mailing address)
- Business information (company name, industry, role)
- Energy usage data and utility account information
- Communication preferences and feedback
Usage Information
We automatically collect certain information about your visit:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referring websites and search terms
How We Use Your Information
We use collected information to:
- Provide commercial energy brokerage services
- Analyze your energy usage and costs
- Communicate with you about services and market updates
- Improve our website and service offerings
- Comply with legal and regulatory requirements
Information Sharing
We may share your information with:
- Licensed Energy Suppliers: To obtain competitive quotes and execute energy contracts
- Service Providers: Third parties who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- File complaints with relevant authorities
Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Energy usage and contract information may be retained for regulatory compliance purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Phone: 833-264-7776
Illinois-Specific Provisions
As a licensed energy broker in Illinois, we comply with all applicable state regulations regarding customer data protection and privacy. This includes Illinois Commerce Commission rules for Alternative Retail Electric Suppliers and brokers.
We maintain strict confidentiality of customer energy information and do not disclose usage data or contract terms to unauthorized parties.